Client Services

We're Here to Help

Policy changes, certificates, cancellations & billing — all in one place

1
Your Info
2
Service Request
3
Confirm
Verify Your Identity

Please provide your contact details so we can locate your account.

Existing Clients Only

This form is for existing OnePoint clients. Need a new quote? Visit our Get a Quote page.

Required if requesting a Policy Change or Certificate of Insurance
What Can We Help With?

Select one or more service types and fill in the details below.

Policy Change Details

Tell us what you need to change

When should this change take effect?

Certificate of Insurance Details

Tell us who needs the certificate

Landlord, lender, employer, or contract party

Cancellation Request Details

We're sorry to see you go — let us know how to help

Before cancelling, our agents may be able to find you a better rate. Check "I'd like a re-quote before cancelling" in the notes if interested.

Billing / Payment Issue Details

Tell us what's wrong and we'll fix it fast

Review & Submit

Confirm your request details and let us know how to reach you.

Policy: — Insurance Type: —

Services Requested